1. Data Controller

The controller of your personal data is:

• Company name: Hilary Wafula Labour Force Consultation
• Trading as: Jamaajet Cargo
• NIP: 7743293434
• Address: ul. Marcina Kasprzaka 31/119, 01-234 Warszawa, Poland (correspondence address)
  Registered: ul. Botaniczna 18/5, 09-408 Płock, Poland
• Email: laborforceconsultation@gmail.com
• Phone: +48 786 496 251

2. What Data We Collect

When you book a parcel

• Full name of sender and recipient
• Email address
• Phone number
• Delivery and collection addresses
• Parcel dimensions, weight and contents description
• Payment confirmation data (processed by Przelewy24 — we do not store card details)

When you contact us via WhatsApp or email

• Your name and contact details
• The content of your messages
• Shipping requirements and preferences

Website usage data

• IP address and browser type (via server logs)
• Pages visited and time spent on the website

3. Why We Collect Your Data

We process your personal data for the following purposes:

• To process and fulfil your shipping order (legal basis: contract performance)
• To generate shipping labels and communicate tracking information
• To send order confirmations and invoices
• To handle complaints and customer service queries
• To comply with legal obligations including accounting and tax requirements
• To improve our services (legal basis: legitimate interest)

4. How We Share Your Data

We share your personal data only where necessary to fulfil your order:

• Carriers (InPost, DPD, GLS) — to generate labels and deliver your parcel
• Furgonetka / Apaczka — shipping aggregators used to access carrier services
• Przelewy24 — payment processing (they handle payment data under their own privacy policy)
• BaseLinker — order management platform

We do not sell your personal data to third parties. We do not use your data for marketing without your explicit consent.

5. How Long We Keep Your Data

• Order data is retained for 5 years for accounting and tax compliance purposes
• Customer service communications are retained for 3 years
• Website logs are retained for 12 months

6. Your Rights Under GDPR

As a data subject under the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access — you may request a copy of the personal data we hold about you
• Right to rectification — you may request correction of inaccurate data
• Right to erasure — you may request deletion of your data where there is no legal basis to retain it
• Right to restriction — you may request that we limit processing of your data
• Right to data portability — you may request your data in a machine-readable format
• Right to object — you may object to processing based on legitimate interest

To exercise any of these rights, please contact us at laborforceconsultation@gmail.com. We will respond within 30 days.

7. Cookies

Our website uses essential cookies necessary for the operation of the website and the booking process. We do not use advertising or tracking cookies. By continuing to use our website, you accept our use of essential cookies.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or destruction. Payment data is handled exclusively by Przelewy24 and is never stored on our servers.

9. Supervisory Authority

You have the right to lodge a complaint with the Polish data protection supervisory authority:

• Urząd Ochrony Danych Osobowych (UODO)
• Website: uodo.gov.pl
• Address: ul. Stawki 2, 00-193 Warsaw, Poland

10. Contact

For any privacy-related questions or requests, please contact us:

• Email: laborforceconsultation@gmail.com
• Phone / WhatsApp: +48 786 496 251
• Address: ul. Marcina Kasprzaka 31/119, 01-234 Warszawa, Poland (correspondence address)
  Registered: ul. Botaniczna 18/5, 09-408 Płock, Poland